FAQs
General
- What areas do you deliver to?
We currently deliver within Qatar only.
- What are your store hours?
Our store operates from 10:30am to 9:30pm ( Saturday to Thursday)
3pm to 9:30pm ( Friday).
- Do you offer returns and replacements?
Yes, we do, You can return or replace your items within 5 days of purchase.
- What is your pickup service option?
We offer a pickup service if you prefer to collect your order yourself. Pickup timing is from 11am to 9pm (Saturday to Thursday)
3pm to 9pm (Friday).
Delivery
- How long does delivery take?
We offer same-day delivery and delivery within 24 working hours for most orders.
- Do you offer cash on delivery (COD)?
Yes, we do offer COD for your convenience.
- Do you accept card on delivery?
Yes, you can also pay by card upon delivery.
- Are there any delivery charges?
Delivery charges are applicable. However, we offer free delivery for orders above QAR 35 within a 15km radius from our store.
Order and Payment
- What payment methods do you accept?
We accept cash and card payment.
- How do I place an order?
You can place an order through our website www.dohansqatar.com or Call/ WhatsApp 66043078.
- Can I cancel my order?
Yes, you can cancel your order within 12 hours of placing it.
Additional Information
- Where can I find your store location?
Our store is located in Doha, Qatar. You can find us by searching Dohans Qatar on Google or Google Maps. For your convenience, you can also follow this link: Google Map